Property Management

Feel free to contact our team anytime. We will send you a Form 6 Appointment of Agent agreement. If you currently have another management company, we provide a 30-day notice and assist with the transition, ensuring a smooth process for your tenants and rental services.

Midas’s professional team offers comprehensive utility management services, deducting expenses directly from the landlord’s rental income. All expenditures are detailed in the monthly rental report. For those unsure about interpreting our reports, click here for a detailed explanation. For properties with individually metered water, we conduct on-site inspections and record meter readings before and after tenant occupancy.

We have a strict process for managing tenant rent arrears. As soon as a tenant falls behind, we contact them immediately to understand the situation and arrange a payment plan if necessary. If the issue persists and arrears exceed one week, we initiate legal proceedings to recover the rent and, if necessary, evict the tenant. We also claim compensation from insurance to minimize financial losses for the landlord. Click here for more details.

If your property has an individually metered water system and water-saving devices, tenants are responsible for their actual water usage. We calculate the actual usage from each water bill and issue a payment invoice to the tenant.

We use the following effective processes to ensure wide exposure for your property:

Website: Listings on major platforms like Realestate.com.au with top-tier ads to attract maximum traffic.

Professional Photography and Walk-Through Videos: To showcase your property.

Property Alerts: Immediate follow-up with inquirers.

Open Houses and Private inspections: Scheduled weekly to select the best tenants.

According to Queensland’s latest laws, landlords cannot unreasonably refuse tenants’ pet requests. If the landlord prefers no pets, we prioritize such applicants when applications are received. If all applicants have pets, we sign a pet agreement with the tenant, who must conduct pest control and deep cleaning (e.g., flea treatment for carpets) before moving out.

We promptly notify landlords of any maintenance or repair needs. For after-hours emergencies, tenants can arrange repairs using emergency contacts provided in the lease. We hire qualified and insured professionals to maintain your property to legal standards. Click here for more detailed maintenance and repair information.

Gardening: Regular lawn maintenance is the tenant’s responsibility, while major tasks like tree pruning are the landlord’s responsibility.

Pest Control: Annual termite inspections and pre-tenancy pest issues are the landlord’s responsibility. Pest issues arising during tenancy are the tenant’s responsibility. We have a dedicated video explaining termite dangers, click here for details.

Mould: Mould caused by structural issues, ventilation defects, or natural disasters is the landlord’s responsibility. Mould due to poor cleaning is the tenant’s responsibility.

Wall Cracks: The severity of wall cracks depends on the underlying cause and size. For more information, watch this video.

The RTA (Residential Tenancies Authority) stipulates that rent can only be adjusted once every 12 months. Before the lease expires, we discuss the current market rent evaluation with the landlord. We notify the tenant 75 days before the lease expiry. If the tenant agrees, we issue a renewal contract, charging half a week’s rent plus GST. For detailed renewal procedures, click here. If a tenant breaks the lease mid-term, they are obligated to continue paying rent until we find a new tenant, unless there are special circumstances such as domestic violence or the property becoming uninhabitable. Detailed explanations on breaking a lease can be found here. For more information on handling domestic violence situations in rental properties, watch this video.

Yes, from 2017 onwards, rental properties are required to have compliant smoke alarms installed. Failure to comply can result in fines of up to AUD 700. For more details, please watch this video.

We conduct three inspections per year, providing detailed reports with photos. These routine inspections are additional services beyond the tenant’s move-in and move-out inspections.

We strongly recommend purchasing landlord insurance. It provides compensation for property damage, rent arrears, and other issues when the bond cannot cover these costs, given that relevant evidence is provided. This is more efficient than seeking compensation through third-party lawsuits and court rulings. What other unexpected issues might arise? Click here for more details.

A professional property management company does more than just find quality tenants and ensure timely rent payments. They conduct regular inspections, manage repairs and maintenance, and stay updated with the latest rental laws to provide compliant management, minimizing any risks to the landlord. We use the most reputable and trusted property management software, and each property is managed collaboratively by a team, ensuring optimized management rather than a single person handling everything. What other issues might arise during management? Click here for more details.